Model presentation to feasibility measurement of knowledge management implementation with ANP approach (case study of Post bank)

Abstract

The key factors to success of knowledge management are strategy, culture, technology, organization and people. knowledge and strategy both are dynamic and multilateral concepts. Nowadays knowledge is equal to power and knowledge management is created as a strategy to enhance the organizational competitive advantage and to describe the relationship between the knowledge and strategy of organizations, at first it is necessary to design a strategic plan. choosing this strategy is a multi-criteria decision making which needs to consider some complicated factors.in this research after  paired comparisons analysis and weight analysis of each index and alternatives rather than key indexes, and choosing each subsidiary indexes according to each index, and finally by using the ANP technique and super decision software the last combination of the model is created and the proper option according to all indexes and sub-indexes existing in the organization is created and at last regarding to research assumptions  human resources, information technology, organizational learning and organizational culture have been prioritized as key factors in establishment of knowledge management in Post bank of Zanjan province.