Identifying Critical Success Factors for Effective Development of E-monitoring

Abstract

Electronic government has been among certain concepts and strategies facilitating public management in most societies. Thus, being concerned about the said concept and making its infrastructure thought operational have always been of great interest. Methodology: The essential part and the most important pyramid of e-government have been devoted to e-monitoring. Essentially, such kind of supervision has been made toward the general idea of the e-government and includes the most important means for the materialization of its goals accordingly. This research has been conducted aiming at identifying key factors, which influence effective development of e-supervision in four structural, technical, strategic and human dimensions. The statistical population of this research includes all experts from State General Inspection Organization (Khorasan Razavi, South Khorasan, North Khorasan, Golestan, and Sistan Va Baluchestan Provinces) consisting of 110 persons; the entire persons have been chosen as sample going through statistical method. Data collection means of this research is a questionnaire consisting of 40 measurements, classified on the basis of the Likert Scale. Results: Collected data by the said questionnaire has been processed using the Spss method. Chi-Squared and Friedman’s Test has been used for the analysis of data. According to the rating of the said four dimensions, technical dimension has been the most effective one in effective development of e-monitoring and structural, strategic and human dimensions stand next. Conclusion: The research results indicate that all dimensions, subject of study, are effective on the effective development of e-supervision. In concluding, certain guidelines have been presented for the effective development of e-monitoring accordingly.